Privacy Policy

Last Updated: June 27, 2025

1. Introduction

Sonidos Records LLC, the owner of sonidosrec.com, is a data controller of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or use our services. We are committed to ensuring the confidentiality and security of your data. By using our website, you consent to the practices described in this policy. If you have any questions, please contact us at support@sonidosrecords.com.

2. Information We Collect

We collect the following types of information:

Personal Information: When you place an order, create an account, fill out a form, or contact us, we may collect your name, email address, shipping address, billing address, phone number, payment information, city of residence, or organization.
Device Information: When you visit sonidosrec.com, we automatically collect information about your device, such as your web browser, IP address, time zone, and cookies installed on your device. We also collect data about the pages or products you view, referring websites or search terms, and how you interact with our site.
Cookies and Tracking Technologies: We use cookies and similar technologies to personalize your experience, analyze website performance, and deliver targeted advertising. See Section 4 for details.

You can visit our website without providing information that identifies you as an individual. However, to use certain features (e.g., placing orders, receiving newsletters, or contacting us directly), you may need to provide personal data. If you choose not to provide this data, you may not be able to access some website features.

3. Why We Process Your Data

Our priority is customer data security, and we process only the minimal data necessary to operate sonidosrec.com and fulfill our services. We use your information to:

Process and fulfill orders, including shipping physical products (e.g., vinyl records, merchandise) or providing digital products (e.g., music downloads).
Communicate with you about your order, account, or customer service inquiries.
Send promotional emails or newsletters about Sonidos Records LLC’s offerings, such as new music releases or merchandise, if you opt in.
Improve our website, products, and services based on usage data and feedback.
Identify potential cases of abuse and compile statistical information about website usage (anonymized and not identifying specific users).
Comply with legal obligations and protect our rights, including fraud prevention and intellectual property protection.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience on sonidosrec.com. A cookie is a small text file stored on your device that cannot run programs or deliver viruses. We use:

Essential Cookies: Necessary for website operations, such as secure checkout and account functionality. These do not require consent.
Optional Cookies: Used for analytics, personalization, and marketing purposes. You can accept or decline these via our cookie consent tool or browser settings.
Third-Party Cookies: Set by integrated services, such as video players or payment processors. Accepting essential cookies includes accepting these third-party cookies.

You can manage cookie preferences through your browser or our cookie consent tool. Disabling cookies may affect your website experience.

5. Sharing Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Trusted third parties, such as payment processors, shipping carriers (e.g., USPS, UPS, FedEx), and analytics providers, to operate our website and fulfill orders.
Legal Authorities: When required by law (e.g., to comply with a subpoena) or to protect our rights, your safety, or the safety of others, investigate fraud, or respond to government requests.

For international orders, your information may be transferred to shipping carriers or customs authorities in other countries, subject to their data protection laws.

6. Your Rights

You have the following rights regarding your personal information, subject to applicable law:

Right to Be Informed: Understand how we collect and use your data.
Right of Access: Request a copy of your personal information.
Right to Rectification: Request corrections to inaccurate or incomplete data.
Right to Erasure: Request deletion of your data, subject to legal obligations.
Right to Restrict Processing: Limit how we process your data in certain cases.
Right to Data Portability: Request your data in a transferable format.
Right to Object: Object to processing for marketing or other purposes.
Rights Related to Automated Decision-Making: Object to decisions based solely on automated processing, including profiling (we do not currently use such processes).
California Residents: Under the California Consumer Privacy Act (CCPA), you may request details about how your data is used or shared (we do not sell data).

If you are a European resident, we process your data to fulfill contracts (e.g., orders) or pursue legitimate business interests, as described above. To exercise any of these rights, contact us at support@sonidosrecords.com. We will respond within the timeframes required by law.

7. Data Security

We maintain reasonable administrative, technical, and physical safeguards, such as encryption for payment processing and secure servers, to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the Internet or wireless network is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your personal information may be transferred to and processed in the United States or other countries where our service providers operate (e.g., Canada, for certain analytics services). For international customers, this includes transfers to shipping carriers or customs authorities. We ensure compliance with applicable data protection laws, but these countries may have different privacy regulations.

9. Links to Other Websites

Our website may contain links to third-party websites not owned or controlled by Sonidos Records LLC. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies when you leave sonidosrec.com.

10. Modifications to This Policy

Sonidos Records LLC reserves the right to update this Privacy Policy at any time. Changes will be effective upon posting on sonidosrec.com. It is your responsibility to review this page periodically for updates.

11. Governing Law

This Privacy Policy is governed by the laws of the State of Florida, United States. Any disputes will be resolved in the competent courts of Orlando, Florida.

12. Contact

For questions, concerns, or to exercise your rights regarding your personal information, please contact us at: support@sonidosrecords.com.